The Cornell Office of the Dean of Students represents many facets of student life in Ithaca, New York. The dean and his office oversees on- and off-campus housing, fraternities and sororities, the student government and student activities, campus cultural and resource centers as well as religious organizations. These seemingly disparate organizations cover almost all of the non-academic student experience at Cornell.
In developing a new website for the Office of the Dean of Students, known as DOS, it was critically important to shed dividing lines between organizations. The dean wished to create an experience that allowed students — and their parents — to quickly and easily find the resources and information. Additionally, the dean wished to convey a sense of community and activity in a format that would be easy for his staff to keep up to date.
From office hours to upcoming events, we helped move the Cornell DOS team toward a consistent database of information that can be repurposed across the entire subdomain. Though many of our recommendations for innovative interactions and tools — including emphasis for mobile tools — did not make the first implementation, the site is a work in progress. The new and improved DOS site allows prioritized access to "bridge pages" to "Get Involved" or "Find Support," the two major goals of the Office of the Dean of Students.
I was retained by user experience design agency FreeAssociation to provide solutions for content strategy, information architecture. I worked with Stephen Nomura to brainstorm features and interactions as well as document the recommendation.