User Experience Designer, Senior Consultant
TandemSeven, A Genpact Company
April 2016 - Present
As a user experience designer, senior consultant for TandemSeven, I am responsible for leading research and design projects for Fortune 500 clients. I collaborate with members of multidisciplinary teams and advocate for users and user-centered designed practices through research, ideation and solution development. My experience at TandemSeven has been concentrated in the financial services industry including capital markets, insurance and financial regulation.
Adjunct Professor of User Experience Design
Jefferson University, Kanbar College of Design, Engineering and Commerce
Aug. 2017 - Present
As an adjunct professor for Jefferson — the combined Philadelphia University and Thomas Jefferson University, I teach courses for the master of user experience and interaction design program. These courses include foundations in information architecture, user research and user experience design.
Contract Project Manager, Content Strategist
Free Association, User Experience Consultancy
Oct. 2014 - April 2016
As a contract project manager for Brooklyn, N.Y.-based Free Association, I managed the scope and schedule of projects with Cornell University (October 2014 - January 2015 and April - July 2015) and Google (February - March 2015 and May - June 2015). Additionally, I conducted market research, provided industry forecasting, produced content strategy during my time with the team.
Partner, Product Launch Lead
Sea/Salt Ventures, Product Partnership Studio
June 2014 - April 2016
As a partner in the Sea/Salt Ventures product partnership studio, I developed web and mobile products with a 3-person team; consulted on product strategy via market and user experience research; helped product partners find product-market fit; consulted on content and marketing strategy; and conducted regular analytics reviews.
Project Manager and Content Strategist
AdPearance, Digital Advertising Agency
February - June 2014
I managed scope, schedule and resources for a number of digital products for this marketing company; executed planning, including analytics reviews, market research, competitor analysis, content strategy, information architecture and marketing strategy; and developed wireframes to communicate with developers on my team.
Contract Project Manager, User Experience Designer
Hewlett-Packard, Co., InkJet Print Lab
January 2010 - December 2013
I utilized analytics, market research and user interviews to develop new printable products for “HP Printables” service as well as wireframes for the online user interface; developed templates for hundreds of unique print products and trained India-based outsource teams in daily creation; managed the implementation and change process for “welcome pages” to improve user experience; and developed marketing collateral for worldwide campaigns.